Terms of Service

Last updated: June 17, 2026

These Terms of Service ("Terms") are a binding agreement between you and SoComm LLC, doing business as SoComm Marketing ("SoComm", "we", "our", or "us"), and govern your access to and use of getsocomm.com (the "Site") and the advertising management services we provide (the "Services"). By accessing the Site or engaging the Services, you agree to these Terms. If you do not agree, do not use the Site or the Services.

1. Eligibility and authority

You must be at least 18 years old to use the Services. If you use the Services on behalf of a business or other entity, you represent that you have authority to bind that entity to these Terms, and "you" refers to that entity.

2. The Services

SoComm provides paid advertising management, which may include strategy, account and campaign setup, creative direction, ongoing optimization, and reporting across platforms such as Google Ads, Google Shopping, Facebook, and Instagram. The exact scope of any engagement is defined in a separate written service agreement or proposal.

3. Separate service agreement

The specific deliverables, scope, fees, and start date for any client engagement are set out in a separate written service agreement or proposal between SoComm and the client (the "Service Agreement"). If anything in a signed Service Agreement conflicts with these Terms, the Service Agreement controls for that engagement.

4. Fees, billing, and payment

• Services are provided on a monthly retainer, billed in advance. Pricing starts at $1,500 per month and depends on the platforms managed and the size of the advertising budget, agreed in writing before work begins.
• Retainers cover our management services only and do not include advertising spend, which you pay to the platforms directly or as otherwise agreed in writing.
• Invoices are due on receipt unless stated otherwise. Past-due amounts may accrue interest at 1.5% per month (or the maximum allowed by law, if lower), and you are responsible for reasonable costs of collection.
• Monthly retainer fees are earned when work is performed and are non-refundable. We do not provide refunds for partial months.
• You agree not to initiate chargebacks for fees properly owed. Disputed charges should be raised with us first under Section 17.

5. Month to month and cancellation

Engagements are month to month, with no long-term lock-in. Either party may end the engagement with 30 days' written notice. This notice period lets us wind work down cleanly and hand everything back in good order, and it protects both sides from an abrupt stop while campaigns and budgets are live. Fees for the notice period remain payable.

6. Your responsibilities

• Provide timely access to the advertising and analytics accounts needed to do the work, and keep that access active during the engagement.
• Give accurate, complete information and respond to requests for approvals and assets in a reasonable timeframe. Delays on your side may affect timelines and results.
• Fund your own advertising budgets with the platforms, or as otherwise agreed.
• Maintain valid billing with the advertising platforms and with us.

7. Advertising content and compliance

You are responsible for the accuracy and legality of your products, services, offers, claims, and any content or assets you provide or approve for use in advertising. You confirm you have the rights to all materials you provide. You are responsible for ensuring your business and advertising comply with applicable laws and with platform policies. We may rely on your approvals, and we are not responsible for claims arising from content or offers you provide or approve.

8. Account and data ownership

You own your advertising accounts, pixels, tracking, and the data within them. We work inside accounts you own and authorize. When an engagement ends, you keep full ownership and access to those accounts and data.

9. No guarantee of results

We apply professional experience and proven methods to improve your advertising performance. Advertising results depend on many factors outside our control, including your offer, pricing, website, market, competition, seasonality, and platform changes. We do not guarantee any specific result, including any particular number of leads, sales, conversions, cost per result, or return on ad spend. Any examples or past performance we reference are not a promise of future results.

10. Disclaimer of warranties

The Site and the Services are provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that they will achieve any particular outcome.

11. Limitation of liability

To the fullest extent permitted by law, SoComm and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or relating to the Site or the Services, even if advised of the possibility of such damages.

Our total aggregate liability for any claim arising out of or relating to the Site or the Services will not exceed the amount of management fees you actually paid to us in the three months immediately before the event giving rise to the claim. We are not responsible for your advertising spend or for amounts charged to you by third-party platforms.

12. Indemnification

You agree to defend, indemnify, and hold harmless SoComm and its owners, employees, and contractors from and against any claims, damages, losses, liabilities, and reasonable expenses (including attorney fees) arising out of or relating to: (a) your products, services, offers, or content; (b) your advertising claims or anything you approve for use; (c) your breach of these Terms; or (d) your violation of any law or third-party right.

13. Confidentiality

Each party agrees to protect the other's non-public business information shared during the engagement, to use it only to perform or receive the Services, and not to disclose it to others except as needed to provide the Services or as required by law. This does not apply to information that is or becomes public through no fault of the receiving party.

14. Intellectual property

The Site and its contents, including our brand, name, logo, and copy, are owned by SoComm and protected by law. You may not copy or use them without permission. Ownership of work we create specifically for a client as part of a paid engagement is handled in that client's Service Agreement. We may use general know-how, methods, and non-identifying performance learnings to improve our Services.

15. Third-party platforms

The Services rely on third-party platforms such as Google and Meta. Your use of those platforms is also subject to their own terms and policies. We do not control and are not responsible for those platforms, including any changes, outages, pricing, policy decisions, ad disapprovals, or account suspensions they make.

16. Independent contractor

SoComm is an independent contractor. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship beyond the limited authority you grant us to manage advertising accounts on your behalf.

17. Disputes and arbitration

Informal resolution first. Before starting any formal proceeding, the parties agree to try in good faith to resolve any dispute by contacting each other and discussing it for at least 30 days.

Binding arbitration. If a dispute is not resolved, you and SoComm agree that any dispute arising out of or relating to these Terms or the Services will be resolved by final and binding arbitration administered in the State of Utah under the rules of a recognized arbitration provider, rather than in court, except that either party may bring an individual claim in small-claims court. The arbitrator decides all issues, except a court may decide whether the arbitration agreement is enforceable.

Class-action waiver. Disputes will be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding.

Opt out. You may opt out of this arbitration agreement by emailing us at hello@getsocomm.com within 30 days of first accepting these Terms.

18. Governing law and venue

These Terms are governed by the laws of the State of Utah, without regard to its conflict-of-laws rules. To the extent any dispute is not subject to arbitration, it will be brought exclusively in the state or federal courts located in Salt Lake County, Utah, and the parties consent to that jurisdiction and venue.

19. Force majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including platform outages, internet or utility failures, acts of government, labor disputes, natural events, or other force majeure.

20. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above and post the new version here. Continued use of the Site or Services after changes take effect means you accept the updated Terms.

21. General

These Terms, together with any Service Agreement, are the entire agreement between the parties about their subject and replace any prior understandings. If any provision is found unenforceable, the rest stays in effect, and the unenforceable provision is limited to the minimum extent necessary. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to a successor in connection with a merger, acquisition, or sale of assets. Notices to you may be sent to the email you provide; notices to us go to hello@getsocomm.com. You consent to receive communications and agreements electronically.

22. Contact

Questions about these Terms? Email hello@getsocomm.com. SoComm LLC, Salt Lake City, Utah.